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Privacy Policy

Our Promise
Harbour Surf Shop respects your privacy and promises to earn and keep your trust. At Harbour Surf Shop, we understand the importance of privacy, and we want you to be as comfortable as possible visiting our website and using its services. All information about you is kept confidential and will not be used in ways that you have not consented. We will not sell or disclose any information that identifies you to a third party without your explicit approval, except to the extent necessary to comply with applicable law, legal process or in legal proceedings where such information is relevant.

Questions regarding this policy and our practice should be directed to Harbour Surf Shop Customer Service by telephone at (562) 430-5614, or by postal mail to Harbour Surf Shop, 329 Main Street, Seal Beach, CA 90740.

Privacy Policy
This Privacy Policy is incorporated into and subject to the Terms and Conditions of use. It tells you what information we collect, how we protect it, and what choices you have about how that information is used. Most information collected is to enable us to best meet your needs as an action sports participant in a highly customized and responsive manner.

Under 13
Harbour Surf Shop does not allow children under the age of thirteen (13) to register because Harbour Surf Shop must comply with the Children’s Online Privacy Protection Rule, which prohibits the online collection of personal information from people under 13.

Please note that any information that you reveal in a public forum (such as a bulletin board or chat room/event) will be seen by third parties not related to Harbour Surf Shop and is therefore not subject to this Privacy Policy. Also, if you link to a third party site from Harbour Surf Shop, any information you reveal on that site is not subject to this Privacy Policy. You should consult the Privacy Policies of each site you visit.

Your Consent
Harbour Surf Shop may change this Privacy Policy at any time by posting revisions to our website. Your use of the site constitutes acceptance of the provisions of this Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site.

Section 1 Personal Information We Collect
We collect information in three distinct areas: 1) Membership enrollment and Profile creation, 2) Interaction with the website and solution tools, and 3) Mail order catalog and the Shop. The information we collect in these areas includes:

  • Alerts/Newsletter subscription
  • Membership enrollment and Profile creation: Name*, Address*, Phone Number*, Password*, E-mail address*. All personal information is protected by your password.
  • Interaction with action sports tools: Harbour Surf Shop presents interactive tools to assist you in making purchasing decisions, in doing so, Harbour Surf Shop collects personal information for the sole purpose in helping you make the best decisions.

Required information is indicated by an asterisk*. Provision of all other information is optional.

We also collect information about your use of our site, directly and through the use of ‘Cookies’. Cookies are small computer files that we transfer to your computer’s hard drive that allows us to know how often someone visits our site. This information helps us customize our website specifically for you and also allows us to statistically monitor how many people are using our site and for what purpose. Cookies cannot retrieve personal information from your computer.

Section 2
Use and Disclosure of Personal Information
Personal Information will not be released to third parties without you explicit permission. Harbour Surf Shop may provide your information to third parties in aggregate with others’ information, which does not allow you to be identified pr contacted (‘Aggregate Information’), For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. Depending on the circumstances, we may or may not charge for this information.

Section 3
How Harbour Surf Shop Handles Privacy Internally
We use industry-standard efforts to safeguard the confidentiality of your personal information, such as firewalls and Secure Socket Layers where appropriate. Nevertheless, absolute security does not exist on the internet.

Section 4
Your privacy choices
You always have options on our site. You can opt in or out of our email lists. If you’d like to get on an e-mail list (to receive information about new products from our store), simply go to that area and sign up. If you’d like your name to be taken off, follow the ‘unsubscribe’ directions in any e-mail you receive from us. If you have any questions about how seriously we take your privacy, have a look at our other sections here.

Cookies: you can always disable cookies on your computer. We don’t recommend you disable cookies because some of our coolest features are enhanced by cookie information, and it’s a way for us to make the site better for you. Plus, cookies are alphanumeric designations on your computer hard drive that don’t provide us with any personal data. But, it’s your choice. The way to do it is to go to your Internet browser (like Internet Explorer or Netscape Navigator) and look up “cookies” in the help menu.

Any other questions? Call us at (562) 430-5614.

Section 5
Updating Your Personal Information and Contacting Harbour Surf Shop

You can always contact us in order to delete your Personal Information from our systems by calling us at (562) 430-5614. You can always update the Personal Information that you have provided to us and change your Privacy choices by clicking the “update my information” on the web site.

Your Consent
Harbour Surf Shop may change this Privacy Policy at any time by posting revisions to our web site. In the event that any changes are made to use of your personal information, you will be informed via e-mail, and will afford you the opportunity to opt-out of any further use. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site.

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